Telemedicine Consultation
Secure video consultations with our clinical team — from anywhere in the world.
Service Overview
Skip the waiting room. Our telemedicine service connects you or your loved ones with qualified doctors and specialists via secure video call. It's ideal for follow-ups, minor ailments, or consultations for diaspora families managing care from afar.
Key Benefits
- No travel time or waiting rooms
- Ability for overseas family members to join the call
- E-prescriptions sent directly to your local pharmacy
- Quick access to medical advice
What to Expect
Booking
Schedule a time that works for you through our platform or WhatsApp.
Consultation
A secure link is sent for a video call with a licensed medical practitioner.
Follow-up
Receive a digital summary of the visit and any necessary prescriptions or referrals.
Frequently Asked Questions
What if I need a physical exam?
If the doctor determines a physical exam is necessary, we can dispatch a nurse to your home or refer you to a clinic.
Is my data secure?
Yes, our telemedicine platform complies with all data privacy and healthcare confidentiality regulations.
Ready to arrange care?
Our care coordinators are available to answer any questions and arrange an initial assessment.
Care can usually be arranged within 24-48 hours depending on availability and location within Nairobi.